Knowledge transfer and open communications in world time zones are the most challenging aspects of any distributed global delivery operation. Diverse cultures, multiple systems and interfaces are involved, and each must be understood, defined and managed seamlessly. The best global delivery models successfully navigate these complexities to lower the total cost of ownership, increase service levels and streamline new efficiencies.
USM Global Delivery Services support, maintain and enhance this 24X7 team work, so critical to your business. As an experienced services delivery partner, we work with you to establish a well-defined execution strategy that supports your business objectives and offers predictable service levels. Our proven ITIL®-based approach and a variety of On-site, off-site stateside, near-shore and off-shore delivery models are fully backed by our SLAs. With worldwide offices in North America, Europe and India, unlike other large, global outsourcing companies, we quickly adapt and tailor our full system development life cycle and delivery methods and solutions in our stated areas of technology expertise for your best benefit.